How to Make a YCUA Water Bill Payment

Option 1: Pay Online (Credit Cards or Checks). A convenience fee of $2.99 will be added to your payment. You can print receipts, sign-up for Auto-Payments for the amount of your bill, view your bills, change how you pay, cancel Auto-Payments and much more, instantaneously. Never be late and have late fees accessed. A payment posts the day you make it. Once you register, it’s a simple 3-step process. Pay Online

Option 2: Pay by Phone (Credit Cards or Checks). You can call (877) 885 - 7968 to pay with a credit card or checking/savings account withdrawal. Make sure you have your utility bill to provide your customer number and ZIP code. A convenience fee of $2.99 will be added to your payment.

Option 3: Pay by Automatic Funds Transfer (Checks Only). Your bill can be paid automatically on the due date by an electronic debit of your checking or savings account. YCUA will send your billing statement as usual and the payment will be deducted from your bank account on the date shown on the bill. Enrolling customers will need to allow 30 - 45 days for the electronic debit to go into effect. Customers can change or cancel their electronic payment enrollment at any time by notifying YCUA in writing. Enrollment forms can be obtained by visiting our office and can also be downloaded.

YCUA Electronic Payment Form

Option 4: Pay in Person or by Mail (Checks Only). You can pay in person or mail a check to:

Monday - Friday
8:00am - 4:00pm

 

2777 State Rd.
Ypsilanti, MI 48198

You can also pay at any Wal-Mart (a convenience fee will be added to your payment).

Information on Budget Billing. Have you ever wished that your water/sewer bills would be consistent each month? If so, then YCUA’s Budget Billing program is for you. Our Budget Billing program allows you to spread the cost of your bills over an entire year. This plan is only available to YCUA customers who have a history of 12 months at the address where you want the account to be budgeted, and the account must be current. If you meet these qualifications, we can add you to the program right away.

 

YCUA will calculate the average of your past 6 periods (12 months) to determine what your bimonthly Budget Billing amount will be for the next 6 cycles (1 year). Any overages will be refunded to your bill in the last month. Any shortages will be spread over the following 6 periods, so your billed amount will continue to be consistent. After your first 12 months on the program, you will receive a new Budget Billing amount based on your actual water and sewer use charges for the previous 12 months plus the previous year’s shortage, (or overage credit) if necessary. Contact YCUA to check your eligibility or to enroll.

 

How to View Your Bill

You can now view your water/sewer bill online! And if you want, you can opt out of paper bills at any time, helping YCUA reduce costs. Give it a try; you will love the convenience. We will send you an email when your bill is ready to view.

Step 1: Register to View Your Bills Online

If you have already registered on PSN to make payments, log in and select the Online Statements tab. Follow the prompts to select either to sign up for paperless bills or both paperless and mailed paper bills. Login or Register

Step 2: Enter Our Email in Your Address Book. To make sure you receive our email notifications, copy and paste the following email into your address book: This email address is being protected from spambots. You need JavaScript enabled to view it.

With the next billing cycle, we will send you an email with the amount due and a link to view your bill. Remember, you can easily make an online payment right from your email notification.

Opt out of Receiving Paper Bills at Any Time. You can take this step immediately or if you would prefer to test out receiving your emails electronically for a month or two, you can take this step at any time. Login and select the Online Statements tab and chose “Opting out of mailed paper statements.” Login

 

Contact Ypsilanti Community Utilities Authority: (734) 484 - 4600

YCUA Office Hours & Location

Monday - Friday
8:00am - 4:00pm

2777 State Rd.
Ypsilanti, MI 48198

2018-01-01
Review

Charter Township of Ypsilanti  •  7200 S. Huron River Dr. Ypsilanti, Mi 48197  •  (734) 484 - 4700

Mon. - Fri., 8:30am - 4:30pm  •  Closed 12:00pm - 1:00pm daily