First try and resolve your problem by directly contacting your video/cable company. If you are not able to resolve the issue with the cable company, you should contact the Michigan Public Service Company (MSPC).
Telephone: (866) 552 - 7725
Fax: (517) 241 - 2400
Michigan Public Service Commission
Attn: Video Franchising
6545 Mercantile Way
Lansing, MI 48909
The MSPC also has a website dedicated to providing information on video/cable issues. The website is loacated at michigan.gov/mpsc and you will find the video/cable link in the menu. You will also find a link to 2009 PA 004 as well.